Legal
Privacy Policy
Last updated: 12 May 2025
Our commitment to your privacy
Fiscara takes the handling of personal data seriously. This policy explains what information we collect when you use this website or contact us, how that information is used, and the rights available to you. We process personal data in accordance with applicable data protection law, including the UK GDPR and, where relevant, the EU GDPR.
1. Data we collect
Information you provide directly
- — Name and email address submitted via our contact form
- — Subject and message content you choose to include
- — Any additional information you voluntarily share in correspondence
Data collected automatically
- — Basic browsing data such as page visits and time on site (where analytics cookies are accepted)
- — Technical information including browser type and approximate location derived from IP address
- — Cookie preferences stored in your browser's local storage
2. Legal basis for processing
Contractual necessity
Where you request information or services, processing your contact details is necessary to respond.
Legitimate interests
We have a legitimate interest in understanding how our site is used in order to improve it — subject to your cookie preferences.
Consent
For optional cookies (analytics, advertising), we rely on your explicit consent given through our cookie preferences tool.
3. How we use your data
- — To respond to enquiries submitted via the contact form
- — To maintain a record of correspondence where relevant to a potential or active engagement
- — To analyse site usage in aggregate in order to improve content and structure
- — To meet any applicable legal or regulatory obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Data is shared only with service providers directly involved in operating this site, who are subject to appropriate data processing agreements.
4. Data retention
Contact form submissions are retained for as long as necessary to respond to the enquiry and for a reasonable period thereafter in case of follow-up. Where no engagement results, enquiry records are deleted within 12 months. Data held in connection with an active engagement is retained for the duration of that engagement and for the period required to meet legal and professional obligations, typically no longer than seven years.
5. How we protect your data
- — All data transmitted via this site is protected by TLS encryption
- — Access to personal data is restricted to those who need it to carry out their role
- — We maintain procedures for managing and notifying in the event of a data breach
- — Third-party processors are vetted for compliance with applicable data protection standards
6. Your rights
Under applicable data protection law, you have the following rights:
Right of access
Request a copy of personal data we hold about you.
Right to rectification
Request correction of inaccurate or incomplete data.
Right to erasure
Request deletion of your data where it is no longer necessary.
Right to portability
Receive a copy of your data in a structured, machine-readable format.
Right to object
Object to processing carried out on the basis of legitimate interests.
Right to withdraw consent
Withdraw consent for optional cookies at any time via our cookies page.
Your rights and opt-out instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out via our Contact page. We will process your request promptly.
7. Changes to this policy
This policy may be updated from time to time to reflect changes in our practices or applicable law. The date at the top of this page will be updated accordingly. We encourage you to review this page periodically.